AEPS | Transaction Failed Refund Process

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As per attached RBI circular on harmonization of TAT & customer compensation for a failed transaction, Acquirer Bank has to raise Credit Adjustment (CA) within T+5 calendar days for AePS transaction. However, as per NPCI guidelines, Acquirer Bank (Yes Bank) has to initiate CA within T+4 calendar days. Failing to the same, Acquirer Bank will be penalized by Rs. 100 per day per transaction.